Our counselors are Mental Health Professionals who
provide confidential counseling in-person or over
the phone for a variety of stressful issues such as
marital, family, substance abuse, depression, stress,
grief, health, and more. Each counselor carefully
listens to your needs and either offers short-term
counseling focused on coping strategies or makes
an appropriate referral to long-term counseling or
Access your Total Wellbeing Program virtually
via a personalized web portal. Access counseling,
work/life, health advocacy, and wellness resources
right from your computer. You can also submit
requests directly to your Personal Assistant, access
exclusive entertainment discounts, chat live, and
start a financial or legal request.
Legal and Financial Consultations
Access NexGenEAP to utilize your no cost legal
and financial consultations. Half-hour legal
consultations can be done over the phone or
in-person, and can be used for issues such as
divorce, custody disputes, and wills. Discounted
legal fees are also available if a longer consultation
is required. Half-hour financial consultations are
provided over the phone and can provide assistance
with topics such as debt consolidation, tax
questions, student loans, and investments. ID
Theft resources are also available.
The Virtual Concierge Service is available 24/7 to
save you valuable time and help you balance the
competing demands of work and life. The Virtual
Concierge Service features dedicated Personal
Assistants available to provide you with research,
referrals, or information on just about any topic.
Individualized Wellness Resources
Your comprehensive, personalized Wellness
Program encompasses all areas of wellbeing from
nutrition and fitness to relaxation and restoration.
Submit a wellness request, schedule a call with a
Wellness Coach, or receive individualized wellness
tools and resources. Wellness resources are also
accessible via the online portal and the mobile app.
*eCaregivers is available in the following states:
Connecticut, Delaware, District of Columbia, Florida, Georgia,
Maine, Maryland, Massachusetts, New Hampshire, New York,
North Carolina, Pennsylvania, Ohio, Rhode Island, South
Carolina, Vermont, Virginia, and West Virginia.