Enhancements to RetireSmart.com and Mobile App Login Procedure
As a member of IBEW Local 43 and as a participant in the Annuity Fund, you've made
a smart move and have taken the important first step toward saving for retirement.
But an important part of being smart is being secure with your personal information
online. At MassMutual, we aim to provide our customers with a seamless and safe
digital experience. As part of our commitment to keeping all of your information
secure, starting in November, you will be required to set up Two-Factor authentication
for your online retirement account. We want you to enjoy the ease and convenience
of a digital world and not have to worry about cyber security. Your safety is our
What is Two-Factor Authentication (2FA)?
2FA is a security process where a user provides two different authentication factors
to verify themselves and grant access to their account. It adds an additional layer
of security by making it hard for attackers to gain access to their devices or online
How does this affect you?
Starting November 6th, RetireSMART.com and RetireSMART mobile app users will
an updated and enhanced login experience. When logging in to RetireSMART.com or
the RetireSMART mobile app, you will be guided through the steps to establish
new, stronger, and more secure username and password using an email address and
a phone number for verification. This new username and password can be used both
online and on the mobile app.
Visit retiresmart.com or
contact MassMutual at 1-800-743-5274 between the hours
of 8:00A — 8:00P Eastern Time.