Enhancements to RetireSmart.com and Mobile App Login Procedure


As a member of IBEW Local 43 and as a participant in the Annuity Fund, you've made a smart move and have taken the important first step toward saving for retirement. But an important part of being smart is being secure with your personal information online. At MassMutual, we aim to provide our customers with a seamless and safe digital experience. As part of our commitment to keeping all of your information secure, starting in November, you will be required to set up Two-Factor authentication for your online retirement account. We want you to enjoy the ease and convenience of a digital world and not have to worry about cyber security. Your safety is our top priority!

What is Two-Factor Authentication (2FA)?
2FA is a security process where a user provides two different authentication factors to verify themselves and grant access to their account. It adds an additional layer of security by making it hard for attackers to gain access to their devices or online accounts.

How does this affect you?
Starting November 6th, RetireSMART.com and RetireSMART mobile app users will notice an updated and enhanced login experience. When logging in to RetireSMART.com or the RetireSMART mobile app, you will be guided through the steps to establish a new, stronger, and more secure username and password using an email address and a phone number for verification. This new username and password can be used both online and on the mobile app.

Need Help?
Visit retiresmart.com or contact MassMutual at 1-800-743-5274 between the hours of 8:00A — 8:00P Eastern Time.


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