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NexGenEAP is your confidential EAP, Work/Life,
Wellness, and Health Advocacy benefit provided by your
employer at no cost to you.

You and your eligible family members can trust the NexGenEAP services to address your
total wellbeing from accessing counseling services to maximizing work/life balance to
assistance navigating your health plan to providing personalized wellness resources.


Call 1.800.EAP.CALL

Log on at: www.nexgeneap.com
Enter your IS:
Company ID: 8413
(Company ID is needed only to create an account on website.)

When calling our confidential counseling services, your EAP Counselor will take you through our intake process, where we ask structured questions to assess your situation and determine the best level of care.


Counseling Services
Our counselors are Mental Health Professionals who provide confidential counseling in-person or over the phone for a variety of stressful issues such as marital, family, substance abuse, depression, stress, grief, health, and more. Each counselor carefully listens to your needs and either offers short-term counseling focused on coping strategies or makes an appropriate referral to long-term counseling or specialized care.

Online Resources
Access your Total Wellbeing Program virtually via a personalized web portal. Access counseling, work/life, health advocacy, and wellness resources right from your computer. You can also submit requests directly to your Personal Assistant, access exclusive entertainment discounts, chat live, and start a financial or legal request.

Legal and Financial Consultations
Access NexGenEAP to utilize your no cost legal and financial consultations. Half-hour legal consultations can be done over the phone or in-person, and can be used for issues such as divorce, custody disputes, and wills. Discounted legal fees are also available if a longer consultation is required. Half-hour financial consultations are provided over the phone and can provide assistance with topics such as debt consolidation, tax questions, student loans, and investments. ID Theft resources are also available.

Virtual Concierge
The Virtual Concierge Service is available 24/7 to save you valuable time and help you balance the competing demands of work and life. The Virtual Concierge Service features dedicated Personal Assistants available to provide you with research, referrals, or information on just about any topic.

Individualized Wellness Resources
Your comprehensive, personalized Wellness Program encompasses all areas of wellbeing from nutrition and fitness to relaxation and restoration. Submit a wellness request, schedule a call with a Wellness Coach, or receive individualized wellness tools and resources. Wellness resources are also accessible via the online portal and the mobile app.

*eCaregivers is available in the following states: Connecticut, Delaware, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New York, North Carolina, Pennsylvania, Ohio, Rhode Island, South Carolina, Vermont, Virginia, and West Virginia.

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